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Pipedrive vs Zendesk

Free tier vs paid · CRM

Pipedrive and Zendesk are both crm tools, so founders often weigh them against each other. This comparison lines up their verified capabilities, pricing structure, and deployment side by side. Free tier vs paid is the headline difference.

Pipedrive has a free tier.

Zendesk lists 6 paid plan(s).

Both cover Integrations.

Zendesk additionally shows Free tier, Free trial, Mobile app, Analytics & reporting, Team collaboration, Automation / workflows, which Pipedrive does not advertise.

Pipedrive and Zendesk feature comparison
FeaturePipedriveZendesk
Free tier—✓
Free trial—✓
Integrations✓✓
Mobile app—✓
Analytics & reporting—✓
Team collaboration—✓
Automation / workflows—✓

Pipedrive

Visual sales CRM built to help small teams close more deals

Deployment
Cloud (hosted)
Platforms
ios, android

Pricing

  • Pipedrive Pricing€0
Full Pipedrive profile →

Zendesk

Customer service CRM unifying tickets, chat and AI agents

Deployment
Cloud (hosted)
Platforms
web

Pricing

  • $19$19/mo
  • $25$25/mo
  • $50$50/mo
  • $55$55/mo
  • $69$69/mo
  • $83$83/mo
Full Zendesk profile →

Facts are captured from each vendor's own site and verified by our crawler. Pricing can change — check the vendor for the latest.